Privacy Policy

Last updated: September 20, 2025

This Privacy Policy explains how The Church Hub (“we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you use our website, community features, and related services (collectively, the “Service”).

1. Information We Collect

• Account & Profile: name, email address, role, church name/size, and optional contact details you provide.
• Usage & Device: interactions with the Service, log data, and browser/device metadata for security and analytics.
• Community Content: posts, comments, reactions, and membership in role-gated spaces when you participate in community features.
• Communications: messages we send (e.g., onboarding, receipts, announcements) and your preferences.

2. How We Use Information

• Provide, maintain, and personalize your experience.
• Authenticate sessions and manage role-based access.
• Enable community features and integrations (e.g., Circle.so).
• Send transactional and onboarding emails (e.g., via Resend) and respond to inquiries.
• Monitor, prevent, and detect fraud or misuse.
• Improve the Service and develop new features.
• Comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We may share with:

• Service Providers: e.g., Circle.so (community), MongoDB Atlas (database), and Resend (email), strictly to operate the Service.
• Legal & Safety: to comply with law, protect rights, or prevent harm.
• Business Transfers: if we undergo a merger, acquisition, or asset sale, subject to this Privacy Policy.

4. Cookies, Tokens & Similar Tech

We use cookies and similar technologies to keep you signed in, remember preferences, and integrate with community features. This may include secure cookies/tokens for Circle-powered spaces to enable a seamless experience across subdomains. You can adjust your browser settings to limit cookies, but some features may not work.

5. Data Retention

We retain personal information only as long as necessary to provide the Service and for legitimate business or legal purposes. You may request deletion of your account and associated data, subject to lawful exceptions.

6. Your Rights & Choices

• Access & Update: You can access and update your profile information.
• Deletion: You can request deletion of your personal data and account.
• Communications: You can opt out of non-essential communications. Transactional emails (e.g., password resets, receipts) will still be sent.

Your rights may vary by jurisdiction. We will honor applicable legal requirements.

7. Security

We implement reasonable technical and organizational measures to protect personal information (e.g., encryption in transit, access controls). However, no method of transmission or storage is completely secure.

8. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.

9. International Users

If you access the Service from outside the United States, you understand that your information may be processed in the U.S. or other countries with different data protection laws than your own.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes. Your continued use of the Service after changes become effective constitutes acceptance.

11. Contact

For privacy questions or requests, email privacy@thechurchhub.org or info@thechurchhub.org.